Terms of Service

The portal "Visiting Pompeii" represents a virtual platform where users enjoyed the service here offered, in particular of the consultation of news about the ancient City and the archaeological area of Pompeii. In fact the portal provides all the information about the majority of domus discovered until today. At the same time, the recalls to the Greek mythology are frequent. The Greek mythology that, in many domus has inspired frescoes and works of which it is going to talk about. The provided news are proposed either in text and in audio. It is to qualify that all the points of interest treated inside "Visiting Pompeii" have been chosen because of their artistic and/or historicalvalue; it is not therefore guaranteed that all the treated points can actually be visited or not inside the archeological area of Pompeii.
The devices (computer, software, means of telecommunication, etc.) that allow services access, besides the costs of telecommunication deriving from their use, are at the user’s only responsibility (user service).

The portal is composed of two sections.

The first section is at free consultation and is about:

• The general history of the ancient city of Pompeii;
• Mentions about the tragic Vesuvius eruption in 79 B.C.;
• The history of excavation works, used techniques and mentions about the archaeologists followed one another during time;
• Order of the ancient city;
• Structure of the house typical of that age;
• Artistic techniques and material uses during that period.

The second section is about a virtual "Tour" (as it follows "tour") inside the archaeological site of Pompeii. The proposed "tour", begins in porta marina and crosses the whole ancient city. For each one of the points of interest that the drafting has considered worthy of study (over 100), are described the environments and explained the pieces of art (frescoes, mosaics, paintings, etc.), the Greek Myths that have inspired them, and curiosities about the daily life in that time. To make the virtual "Tour" more realistic it is provided the visualisation of a map of Pompeii archaeological area with the indication of all the treated points of interest.
The "tour" access is allowed only for the owners of an identification code which is possible to buy also directly on the portal according to ways and prices there indicated. The bought code has not a deadline and can be used even after a long time from the purchase. However from the first time it is entered in the system has a status of 24 (twentyfour) hours, within which it may be used even several times.
The access to services on "Visiting Pompeii", as well as the relative portal "Visiting Pompeii", can be suspended, limited or interrupted at any time. The Company owner of "Visiting Pompeii" reserves the right to stop the access to any material and/or to remove any material, that, to reasonable and unchallengeable its judgment, might result to violations of purposes and conditions related to services offered by "Visiting Pompeii".
The activity of the Company owner of "Visiting Pompeii" does not include the organisation of guided "Tour" inside the archaeological area, not the providing of an internet access. From the moment that the owner of "Visiting Pompeii" is not connected anyhow with the archaeological area of Pompeii and its administration, she can not materially assure that all the treated points of interest in the portal are effectively accessible or not.
The user has the obligation to use the Services according to the purpose described in Conditions of Use. The default represents violation and the owner of "Visiting Pompeii" will solve the contract and disable the access code to the payment section before its natural expire (twenty four hours from the first utilization).
After having purchased an identification code for the access to payment services. User has a period of 7 (seven) days from the date of the purchase, to practice his own right of withdrawal without penalty and without any particular reason. The user can practice this right simply sending a communication to the editing staff of the portal through the means of contact present on the portal itself. It is to precise that the right of withdrawal is exercisable exclusively within and not over the deadline and only if the code (subject of the transaction) it is not already been used. The terms within which it is exercisable the right of withdrawal expire so before the 7 (seven) days indicated in the previous commas, if the user uses the code subject of transaction. If the user practices right of withdrawal, the owner Company of the portal will repays him the total of amounts paid within a deadline of fourteen days from the date in which the Company it is informed about the decision of the user to withdraw, without undue delay and without that the user has to hold any cost as consequence of the refund. The refund will happens through ways decided by the user himself in the communication of willing to exercise the right of withdrawal.
Durante la navigazione all’interno delle pagine del portale, vengono raccolti dati tecnici, come la versione del browser utilizzato dall’utente (Firefox, Chrome, Safari, Netscape, Internet Explorer ecc.), il sistema operativo (Windows, Mac, Android, iOS, Windows Phone ecc.) e l’indirizzo IP del sistema utilizzato, dati identificativi del computer o altro dispositivo impiegato nella navigazione. I Servizi forniti possono impiegare cookie o tecnologie equivalenti, volti a memorizzare informazioni impiegate per identificare l’utente durante la sua consultazione dei Servizi e per comprendere l’uso dei Servizi stessi da parte dell’utente, principalmente al fine di migliorare i Servizi e l’esperienza di consultazione. Ulteriori informazioni sono reperibili nella nostra Cookie Policy.
La presente informativa è resa ai sensi dell’art. 13 del Regolamento UE 2017/679 "Protezione delle persone fisiche con riguardo al trattamento dei dati personali, nonché alla libera circolazione di tali dati" (in breve GDPR); dell’art. 13 del D.Lgs 196/03 "Codice in materia di protezione dei dati personali" (in breve Codice privacy).
Nel redigere questa informativa, ci siamo inoltre ispirati alla Raccomandazione n. 2/2001 che le Autorità europee per la protezione dei dati personali, riunite nel Gruppo istituito dall’art. 29 della direttiva n. 95/46/CE, hanno adottato il 17 maggio 2001, per individuare alcuni requisiti minimi per la raccolta di dati personali on-line e, in particolare, le modalità, i tempi e la natura delle informazioni che i Titolari del trattamento devono fornire agli utenti quando questi si collegano a pagine web, indipendentemente dagli scopi del collegamento.

Titolare del trattamento dati personali
Touradvisor Srl, con sede in via Nolana n. 128 - 80045 - Pompei (Na) - Italia.

Responsabili del trattamento dati
E’ stato nominato un Responsabile interno del trattamento dei dati nella persona del Sig. Cirillo Antonio.

Luogo di trattamento dei dati personali
I trattamenti connessi ai servizi web di questo sito hanno luogo presso la sede della Società Touradvisor Srl in Pompei (Na), e sono curati solo dal personale tecnico incaricato del trattamento. I dati connessi alla navigazione sono invece trattati dal personale di Google Analytics, presso la sede della società medesima.

Tipologia dei dati trattati
Dati di navigazione
I sistemi informatici e le procedure software preposte al funzionamento di questo sito web acquisiscono, nel corso del loro normale esercizio, alcuni dati personali la cui trasmissione è implicita nell’uso dei protocolli di comunicazione di Internet. Si tratta di informazioni che non sono raccolte per essere associate a persone identificate, ma che per loro stessa natura potrebbero, attraverso elaborazioni ed associazioni con dati detenuti da terzi, permettere di identificare gli utenti. In questa categoria di dati rientrano gli indirizzi IP o i nomi a dominio dei computer utilizzati dagli utenti che si connettono al sito, gli indirizzi in notazione URI (Uniform Resource Identifier) delle risorse richieste, l’orario della richiesta, il metodo utilizzato nel sottoporre la richiesta al server, la dimensione del file ottenuto in risposta, il codice numerico indicante lo stato della risposta data dal server (buon fine, errore, ecc.) ed altri parametri relativi al sistema operativo e all’ambiente informatico dell’utente. Questi dati vengono utilizzati al solo fine di ricavare informazioni statistiche anonime sull’uso del sito e per controllarne il corretto funzionamento e vengono cancellati immediatamente dopo l’elaborazione. I dati potrebbero essere utilizzati per l’accertamento di responsabilità in caso di ipotetici reati informatici ai danni del sito.

Dati forniti dall’utente
L’invio facoltativo, esplicito e volontario di posta elettronica agli indirizzi indicati su questo sito comporta la successiva acquisizione dell’indirizzo del mittente, necessario per rispondere alle richieste, nonché degli eventuali altri dati personali inseriti nella missiva.

Consenso al trattamento di dati
Salvo quanto specificato per i dati di navigazione, l’utente è libero di fornire i propri dati personali e il consenso al loro trattamento.

Modalità del trattamento
I dati personali sono trattati con strumenti automatizzati per il tempo strettamente necessario a conseguire gli scopi per cui sono stati raccolti. Specifiche misure di sicurezza sono osservate per prevenire la perdita dei dati, usi illeciti o non corretti ed accessi non autorizzati.

Diritti degli interessati
Il titolare dei dati ha diritto in qualunque momento di ottenere la conferma dell’esistenza o meno dei medesimi dati e di conoscerne il contenuto e l’origine, verificarne l’esattezza o chiederne l’integrazione o l’aggiornamento, oppure la rettifica (art. 15 GDPR e art. art. 7 Codice privacy). Ai sensi dei medesimi articoli, ha il diritto di chiedere la cancellazione, la trasformazione in forma anonima o il blocco dei dati trattati in violazione di legge, nonché di opporsi in ogni caso, per motivi legittimi, al loro trattamento. Le richieste vanno rivolte attraverso il form dei contatti presenti sul portale.
Brand names, logos, design, pictures, animations, videos, texts and audios contained in the web portal belong to the company owning "Visitare Pompei", and they cannot be reproduced, used or represented without authorisation; the offenders will be legally prosecuted. The rights of use given to the consumer are reserved to a private and personal use in the context and for the duration of the services. Any other use made by the consumer is forbidden without the authorisation of the owner "Visitare Pompei". The consumer undertakes to not modify, reproduce, download, spread, submit, commercially exploit and/or distribute in any other way the services and the web portal pages, the computer codes of the elements that constitute the services and the web portal.
"Visitare Pompei" disclaims all responsibility related to any breach of the obligations under "Visitare Pompei" and that are presented in the conditions of use for force majeure hypothesis or for reasons beyond the control of "Visitare Pompei". This document contains all the terms agreed by the parts related to the services offered by "Visitare Pompei", that includes and prevails on every agreement previously written by the parts, both oral and written. No statement, commitment, which means promise, will be considered as the result, explicitly or implicitly, of any oral or written statement made by the parts during further negotiations. In case of one or more requirements of the conditions of the use are declared null in application of a law, a regulation or after a final judgement of a competent jurisdiction, the other requirements will be still entirely valid to the extent permitted by the said judgement. Moreover, the inaction of one part, in case of default of the other part of any disposition of the conditions of use, will not be interpreted as a failure to act in respect of that default.
"Visitare Pompei" undertakes to cooperate, collaborate and operate, in any way, to all the competent authorities, including the judicial authority if they order or require the communication of the available data (IP address) of anyone who is responsible on any informatics violation.
The applicable law to those conditions of use is the Italian one.
With the meaning of the Article 7 of the 9 April 2003 Legislative Decree no. 70, shall provide the following general information:

"Visitare Pompei" is a service created by Sercond - Web Solutions which remains the owner of the idea, the application and the source files that compose it. The Service is instead managed by the Company Touradvisor Srl, with registered office in via Nolana n. 128 - 80045 - Pompeii (Naples) - Italy
Tax code. and Part. VAT: 0895405 121 8

Any contact may be accomplished through the form on the web portal "Visitare Pompei".