Everything you need to know to use the app and visit Pompeii Ruins without any issues.
It is a mobile app that allows you to explore the Archaeological Park of Pompeii independently with 100+ audio points of interest.
Yes, it is designed to provide a complete self-guided experience without the need for a physical guide.
Yes, it is simple to use and suitable for all types of visitors, including families and international tourists.
You can purchase it directly on the website and receive it instantly via email after payment.
Payments are securely processed via PayPal. You can also pay with a credit or debit card even without a PayPal account.
The code has no expiration before activation. Once used for the first time in the app, it becomes valid for 24 hours.
No. Internet is required only for a few seconds to validate your access code. After activation, the app works completely offline.
Simply enter it in the app when prompted to unlock all content.
No. For security reasons, each code is valid for a single device only.
No, headphones or earphones are not required. The audio guide can be played directly through your smartphone speaker, so you can enjoy the visit easily and comfortably without any extra devices.
Yes, we provide real-time support via WhatsApp to help you with any issue during your visit.
You can contact us directly via WhatsApp. The link is also available inside the app.
We usually respond within minutes during service hours to ensure immediate assistance during your visit.
Yes, you can contact us at any time during your visit for fast assistance and a smooth experience.
Absolutely. Our WhatsApp support is available for any issue related to activation, app usage, or audio playback.
